Unfortunately, we do not offer any hosting services or support for new website projects from our clients. However, we do provide assistance to our clients so as to get the best hosting services and support from reputed hosting service providers. 

We accept all the popular payment methods such as PayPal, Stripe, PayTM, UPI, Visa, MasterCard, Discover, Amazon Pay, American Express and Google Pay.

Yes. We at Nexus Orb offer an intuitive and comprehensive project management system where we update the statuses of all the ongoing, existing projects as well as upcoming projects.

As a client of Nexus Orb, you will get access to the project management system to keep a track of all the projects that are under your authority. You will also be able to see the statuses and reports of past projects, as long as they are within the serviceable scope of time, which is a maximum of 6 months after the end date/completion of a project. 

The turn-around time of a project will depend on various factors, such as project complexity, communication, intensity of the job at hand, the requirements of a project, etc. You will be given an estimated turn-around time in the form of an estimate/quotation in reply to your project requirements. Please email your requirements to [email protected]. We will analyze your requirements and reply to you with the estimated turn-around time.

We do not offer refunds for our offered services.

If you want to cancel a project mid-way, we both may have to go through a settlement process where we shall mutually discuss and agree to the final project fees or charges before abandoning the project.